At New School Technology, we are committed to providing high-quality digital services and content to our readers, subscribers, and partners. This Refund Policy outlines the terms and conditions regarding refunds, returns, and cancellations for any paid products, subscriptions, or services offered through our platform.
By purchasing or subscribing to our services, you agree to the terms described in this policy.
1. Scope of Refunds
This Refund Policy applies to:
- Paid subscriptions to premium content or newsletters
- Digital products, reports, or downloadable materials offered for purchase
- Special events, online courses, or workshops hosted through our platform
Refunds are not applicable to:
- Free content, resources, or trial materials
- Third-party services or products accessed via our platform
- Content accessed, downloaded, or consumed prior to the refund request
2. Refund Eligibility
Refunds may be considered under the following circumstances:
- Technical issues preventing access to paid content despite repeated attempts to resolve the problem
- Duplicate payments or accidental purchases
- Cancellations requested within the designated refund period (if applicable for subscriptions)
All refund requests are evaluated on a case-by-case basis to ensure fairness and compliance with this policy.
3. Refund Request Procedure
To request a refund, please follow these steps:
- Contact our support team using the information below, providing your purchase details:
- Name on account or purchase
- Transaction ID or receipt number
- Description of the issue or reason for the refund request
- Submit your request within 14 days of the purchase date (unless otherwise specified for special services or events).
- Our team will review your request and may reach out for additional information to verify eligibility.
Refunds will be issued via the original payment method whenever possible. Processing times may vary depending on the payment provider and banking systems, typically between 5–10 business days.
4. Subscription Cancellations
For recurring subscriptions:
- You may cancel at any time by contacting our support team
- Cancellation prevents further charges but does not automatically trigger a refund for payments already processed
- Refunds for recurring subscriptions are evaluated according to the terms outlined in Section 2
5. Exceptions
Refunds will generally not be issued for:
- Change of mind after content has been accessed
- Failure to use or access services due to personal circumstances
- Services provided in full or as described on the platform
We encourage users to review product descriptions and subscription terms carefully before purchasing.
6. Contact Information
If you encounter any issues or wish to request a refund, please reach out to our support team:
New School Technology
Phone: +34 635 223 640
Email: [email protected]
Address: C. Pablo Iglesias, 59, 23630 Villargordo, Jaén, Spain
Our team is committed to responding promptly and working with you to resolve any concerns.
7. Policy Updates
New School Technology may update this Refund Policy periodically to reflect changes in services, legal requirements, or operational processes. Updates will be published on this page, with the most recent revision date clearly indicated.
By using or purchasing services from New School Technology, you acknowledge and accept this Refund Policy. We strive to provide transparency, fairness, and prompt support in all refund-related matters.
